Effective Date: 2024
Welcome to Cficrypto Assets. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you use our services.
1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
- Personal Information:
This includes information such as your name, email address, phone number, and payment details. We collect this information when you register on our platform, make a transaction, or contact our support team.
- Usage Information:
We collect information about how you interact with our platform, including your IP address, browser type, operating system, referral URLs, and pages visited. This helps us understand how users navigate our platform and improve our services.
- Transaction Information:
We collect details of transactions you carry out through our platform, including the types and amounts of cryptocurrencies bought or sold.
- Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to collect and store information about your use of our platform. This helps us personalize your experience and analyze usage patterns.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services:
To facilitate transactions and provide the services you request.
- Improving Services:
To understand how users interact with our platform, identify issues, and enhance the user experience.
- Communication:
To send you transactional emails, updates, and promotional materials related to our services. You can opt out of promotional communications at any time.
- Security:
To monitor and ensure the security of our platform, protect against fraud, and comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers:
We engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, and customer support. These providers have access to your information only to perform these tasks and are obligated to protect your information.
- Legal Requirements:
We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Correction:
You can access and update your personal information through your account settings. If you need assistance, you can contact our support team.
- Deletion:
You can request the deletion of your personal information. Please note that certain information may be retained for legal or security reasons.
- Opt-Out:
You can opt out of receiving promotional communications by following the instructions in those communications or by contacting us directly.
5. Security
We take the security of your information seriously and implement appropriate measures to protect it. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Children's Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our platform and updating the effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
- Email: privacy@cficryptoassets.com
- Address: 6 Scotforth Road Preston PR1 4XX United Kingdom
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described.
